Frequently Asked Questions
Cowhide, lined in horsehide on the blade. Alder/birch wood and recycled rubber from car wheels.
Clogs fit completely.
The items for sale in the online store have a delivery time of 10 working days, unless stocks are out of stock
Shipping costs for Galicia are €5 (for a pair of clogs) and €8 (2 pairs of clogs)
Shipping costs for mainland Spain are €7 (for a pair of clogs) and €10 (2 pairs of clogs)
In the products of the online sale, changes in size, model or exchange for other items in the store are accepted.
Shipping costs on returns are the responsibility of the customer.
No. For changes to items sold in our Etenda, contact our customer service via email info@elenaferro.com or by calling the workshop: 986 583524.
No. For changes to items sold in our Etenda, contact our customer service via email info@elenaferro.com or by calling the workshop: 986 583524.
The delivery time for customized clogs is one month.
Clogs ordered through the configurator cannot be changed
No. For changes to items sold in our Etenda, contact our customer service via email info@elenaferro.com or by calling the workshop: 986 583524.